Richard Yap is currently the Director of Operations at TaskUs, where they have progressed from Senior Operations Manager to Operations Manager since 2020. Previously, they served as an Operations Manager at Sykes Marketing Services, Inc. and held leadership roles at ICT Marketing Services, overseeing team operations and ensuring performance metrics were achieved. Richard has a robust background in managing inbound and outbound sales programs, training teams, and delivering client presentations across different organizations. Their career reflects a strong commitment to operational excellence and people management.
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