Rochelle Mendoza currently serves as a Tier 3 Team Lead and Complaints Manager at TaskUs, where responsibilities include researching member complaints to enhance understanding of consumer experiences with Chime and identifying points of failure in the consumer experience. Prior to this role, Rochelle held the position of Assistant Manager at Concentrix from April 2011 to January 2022. Rochelle holds an Associate's degree in Computer Science from STI College, completed between June 2002 and April 2004.
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