Roy Francis Caubalejo is a Manager of Global Operations specializing in Resource Planning, with 14 years of experience in Workforce Management, Forecasting, Scheduling, Data Analysis, and Capacity Planning within a global business process outsourcing company. They have managed multiple accounts across the EMEA region, focusing on diverse industries such as Travel, Telecom, Finance, and Technical services. Roy previously held positions as an Analyst and Senior Analyst in Global Resource Planning at SYKES, and as a Subject Matter Expert at San Miguel Corporation. Currently, they serve as a Workforce Planning Manager at TaskUs, leveraging their strong leadership and analytical skills to support operations across multiple sites. Roy holds degrees in Social Sciences, Psychology, and Nursing Science from various universities in the Philippines.
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