Shubham Malviya is a seasoned professional in the BPO industry with experience in e-commerce and fintech domains. They have served as a customer care executive, a customer service team lead, and a subject matter expert, showcasing exceptional communication skills and leadership abilities. Currently, Shubham works as a Subject Matter Expert at TaskUs, where they apply their specialized knowledge to assist customers and colleagues. Shubham earned a Bachelor of Business Administration from Devi Ahilya Vishwavidyalaya, further enhancing their expertise in business management.
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