Sofia Cadavid is an experienced Operations Manager with over 7 years in the BPO industry, currently serving as Jefe de operaciones at TaskUs since 2022. Previously, Sofia worked as a Coach de equipo at Sitel Group from 2018 to 2022. With a degree in Environmental Engineering from Universidad Autónoma de Occidente, Sofia specializes in strategic planning, client relations, and KPI achievement, fostering motivated teams through effective communication and data-driven decision-making. Sofia is currently seeking remote opportunities as an Operations or Project Manager.
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