Sony Parra Ramirez

Sony Parra Ramirez is a Learning Experience Director at TaskUs, possessing over a decade of experience in the BPO industry with a focus on learning and development management. They previously held roles as a Senior Learning Experience Manager and Learning Experience Manager, where they led teams, developed training programs, and improved client satisfaction scores. Prior to their tenure at TaskUs, Sony served as a Training Lead at Accedo Technologies, managing a team of trainers and supporting over 700 employees across multiple cities. Sony began their career in education as an Elementary Education Teacher and holds a degree in English Language with a minor in French from Universidad Tecnológica de Pereira.