Urmila Yadav is a seasoned professional with extensive experience in operations management and senior leadership. Currently serving as a Senior Manager at TaskUs since August 2022, Urmila previously held the position of Operations Manager at Concentrix from November 2004 to September 2022. In this role, Urmila was responsible for organizing dispute management, collaborating closely with the Client’s project team and Technical Leads, and overseeing customer satisfaction and profitability. Urmila also managed the entire production team, including Coordinators, Technical Leads, and Supervisors. Urmila holds a Bachelor's Degree in Biology/Biological Sciences from BND College, completed between 1998 and 2001.
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