Pooja Gulwani Sharma

Pooja Gulwani Sharma is an accomplished professional with extensive experience in process improvement, automation, and digital transformation across multiple financial and insurance sectors. Currently serving as Process Improvement Lead at Tata AIA Life Insurance since December 2021, Pooja specializes in identifying automation opportunities and implementing RPA on the Automation Anywhere platform. Previously, Pooja held various leadership roles at Aditya Birla Capital, contributing to robotic process automation and conversational IVR BOT implementations. Earlier career positions included Manager at Birla Sun Life Insurance, Business Analyst at Ageas Federal Life Insurance, and Business Process Analyst at HDFC Life, showcasing a solid foundation in operations and process excellence. Pooja holds a Master of Business Administration degree from Mumbai University.