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Shruti Shetty

Manager - Social Media Grievance And Regulatory at Tata CLiQ

Shruti Shetty has a strong background in customer service and operations, with experience in managing social media grievances, customer service operations, and escalations. Shruti has demonstrated expertise in enhancing customer experience, addressing complaints swiftly, and achieving business objectives. Shruti has worked in various roles in companies such as Tata CLiQ, Conneqt Business Solutions, and SMG Convonix. Shruti holds a Bachelor's degree in Commerce from Pillai's College of Arts Science & Commerce.

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Previous companies

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Timeline

  • Manager - Social Media Grievance And Regulatory

    January 1, 2024 - present

  • Manager - CS Operations

    April, 2023

  • Assistant Manager - Operations

    September, 2021

  • Assistant Manager - Escalations & Customer Experience

    July, 2019

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