Tata Communications Transformation Services (TCTS), a 100% subsidiary of Tata Communications Ltd, provides business transformation, managed network operations, network outsourcing, and consultancy services to telecommunication companies around the world. 

Telecommunications

Tata Communications Transformation Services

Agnel Navin

Puneet Sethi

Leena Solanki

Karthik Ganesan

Vadivel Arunachalam

Dharmendra Kumar Meena

Eduardo Ortega

Purva Verma

Sobhanbabu Chunduru

Natarajan Sivasamban

The Customer Service Team at Tata Communications Transformation Services is dedicated to delivering exceptional support to clients in the telecommunications sector. This team, comprising various roles from senior executives to junior representatives, focuses on addressing customer inquiries, managing service provisioning and configuration, and ensuring operational excellence. They play a crucial role in fostering customer relationships, resolving technical issues, and enhancing overall client satisfaction through efficient service delivery and clear communication.

Customer Service Team

The Network Engineering Team at Tata Communications Transformation Services is responsible for designing, implementing, and managing robust telecommunication networks. This includes ensuring optimal network performance, security, and reliability, as well as troubleshooting issues and deploying new technologies. The team collaborates closely with various departments to support client needs and drive innovation in network solutions.

Network Engineering Team

The Software Development Team at Tata Communications Transformation Services is responsible for designing, developing, and implementing innovative software solutions that enhance the efficiency and performance of telecom operations. This multifaceted team, including specialists in Salesforce, RPA, and various programming languages, collaborates closely with project managers and quality analysts to ensure robust, scalable, and high-quality applications that meet client needs and drive transformative changes in telecommunications.

Software Development Team

The Operations and Project Management Team at Tata Communications Transformation Services is responsible for ensuring the successful delivery of projects and managed services to telecommunications clients. This team coordinates cross-functional activities, oversees project timelines and budgets, optimizes operational processes, and implements IT infrastructure solutions, all aimed at facilitating seamless business transformation and enhancing network performance. Their collaborative efforts drive efficiency and ensure client satisfaction throughout the project lifecycle.

Operations and Project Management Team

The Human Resources Team at Tata Communications Transformation Services focuses on fostering a dynamic workplace by managing talent acquisition, enhancing employee engagement, and promoting diversity and inclusion. They collaborate with business units to align HR strategies with organizational goals, ensuring effective talent management and operational support. Through their various roles, the team drives initiatives that support employee growth, optimize HR processes, and create a strong company culture.

Human Resources Team

The Sales and Marketing Team at Tata Communications Transformation Services is responsible for driving revenue growth and expanding the company’s market presence in the telecommunications sector. This team focuses on building relationships with clients, identifying new business opportunities, and developing strategic marketing initiatives. They collaborate closely to deliver tailored solutions that meet client needs, optimize sales processes, and enhance customer engagement across various regions, including EMEA and Spain.

Tata Communications Transformation Services

Org chart

Board & advisors

Teams

Customer Service Team

Network Engineering Team

Software Development Team

Operations and Project Management Team

Human Resources Team

Sales and Marketing Team

Offices

Tata Communications Transformation Services

Org chart

Board & advisors

Teams

Customer Service Team

Network Engineering Team

Software Development Team

Operations and Project Management Team

Human Resources Team

Sales and Marketing Team

Offices

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