James Wade is a Global Service Delivery Manager for Tata Communications, where they oversee service delivery since 2024. Previously, they served as an Operations Manager at BT Media and Broadcast from 2019 to 2022, managing multiple teams to enhance customer experiences within media operations. Earlier in their career, Wade worked as a Customer Service Engineer at Openreach from 2013 to 2019, providing technical support and maintaining broadband services.
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