Rakesh Kumar Singh

Rakesh Kumar Singh has over 16 years of extensive experience in product management and marketing within the telecommunications industry. Currently serving as Product Lead at Tata Tele Business Services, Rakesh specializes in wireline and cloud communication products, managing initiatives related to CCaaS, UCaaS, and enterprise voice while ensuring regulatory compliance. Previous roles at Tata include various product management positions focusing on enterprise voice and Wi-Fi marketing, where Rakesh conceptualized and launched products to monetize services and enhance customer engagement. Prior experience at Vodafone included leadership roles in customer lifecycle management, acquisition strategy formulation, and retention efforts for both prepaid and postpaid segments. Rakesh began the career in call center operations for Vodafone Essar, successfully establishing and optimizing a large-scale call center. Rakesh holds a BSc degree in Physics, Chemistry, and Mathematics from Kendriya Vidyalaya.