Troy London

Troy London is an experienced Infrastructure Engineer at Tauranga City Council since July 2020, responsible for maintaining production, test, and development systems while proactively addressing issues to support high business performance. Previously, Troy held positions as a Systems Engineer at The Instillery and Telco Technology Services Limited (TTS), and as an Enterprise Engineer followed by a Service Desk Agent at Waikato District Health Board, where the role involved supporting a significant user base and maintaining system reliability. Troy's career began as a Service Desk Technician at Seeka Kiwifruit Industries, focusing on server maintenance and support for hardware and software issues. Troy's education includes ITIL certification and training in Problem Solving and Decision Making, underlining a commitment to professional development in IT service management.