Furkan Alp

Customer Success Assistant Manager at TAV Operation Services

Furkan Alp is an experienced professional in customer success and sales, currently serving as a Customer Success Supervisor at TAV Operation Services since July 2019, having previously held roles including Customer Support Specialist and Sales & Coordination Deputy Specialist within the same company. Alp's prior experience includes a position as a Sales Specialist at ATU Duty Free and a CIP Officer role at TAV Operation Services. Additionally, a Management Intern role at The Porches Inn at Mass MoCA was held in 2017. Furkan Alp holds a Bachelor's degree in English Language and Literature from the University of Namik Kemal, completed in 2018, and also attended Trakya University during the academic year 2017-2018.

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TAV Operation Services

TAV Operation Services, a subsidiary of TAV Airports Holding and ADP Group, is amongst the leading global airport & travel hospitality service providers, currently presented in 19 countries, managing more than 80 lounges and providing a wide range of premium passenger services. TAV Operation Services aims to provide its guests a unique, seamless end-to-end customer journey as part of the travel experience and being the reliable solution provider for our partners within the eco-system. TAV Operation Services' portfolio includes premium and ancillary services such as Meet & Greet, Fast Track, Loyalty Platform, and Commercial Area Management at TAV Airports. Creating outstanding services for airline passengers with a global brand portfolio with Primeclass, TAV Passport, Tavport.com, LoungeMe. The operations of TAV Operation Services are covering Europe, the Middle East, Caucasus, Central Asia, Africa, Latin, Middle East, and North America regions.