Charo Z. has work experience in various customer service and support roles. In 2011, they started as a Customer Service Representative at Sutherland and held this position until 2016. From 2016 to 2017, they worked as a Subject Matter Expert at the same company. Following that, they served as a Survey and Feedback Coordinator from 2017 to 2018. In 2018, they joined Upwork as a Customer Experience Specialist, and also worked as a Customer Success Agent at tawk.to.
Charo Z. obtained their Bachelor of Commerce degree in Financial Accounting from the University of Nueva Caceres. Charo attended the university from 2008 to 2013.
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