Satpaul Mall

Satpaul Mall is a Senior Infrastructure / Network Administrator with extensive experience in managing network infrastructure and providing technical support. Their previous roles include Senior Technical Support Analyst at the National Association of Citizens Advice Bureaux and Support Desk Analyst at BT Cellnet / 02 (Telefonica UK Ltd). Mall has successfully led various projects such as migrating to virtualized environments, centralizing network storage, and rolling out VPNs across multiple sites. They are skilled in managing Windows servers, Exchange mail systems, desktop support, and cloud-based solutions like MS Azure and Office 365. Mall also has experience in application support, security hardening, and project planning.