Rianna Prime currently serves as the Customer Support Team Lead for Tier 1 at TaxCloud, a position held since December 2023. Prior to this role, Rianna worked at TaxJar, a Stripe company, in User Operations from January 2021 to March 2023. Earlier experience includes a managerial position at Triple R Business Group, LLC, lasting from January 2013 to August 2022. Educationally, Rianna earned a Master of Science in Healthcare Administration from the University of Maryland between 2017 and 2019, and an Executive MBA in Business Administration and Management from Howard University from 2015 to 2017.
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