Valentina Álvarez

Valentina Álvarez is a Customer Success Account Manager at TaxDome since September 2025, where Valentina serves accounting firms as a trusted advisor in their technology adoption journey, enhancing workflows and project management. Previously, Valentina was a Customer Success Team Leader at Floori - Room Visualizer, leading team efforts in onboarding and training while leveraging data for continuous improvement. Valentina also held roles at Floori as a Customer Success Specialist - Account Manager, and a Foreign Trade Specialist at CHEEFT Air Disc Brake Caliper Repair Kits, focusing on market research and sales. Valentina began a career in public relations and marketing with AIESEC. Valentina holds a Master's degree in International Relations from Universidad Autónoma de Nuevo León and a Bachelor's degree in Business Administration from Universidad del Quindío, complemented by a UX/UI Design certification from Bedu.