Ross Ospina

Ross Ospina has a diverse work experience. Ross started their career as a Front Desk Receptionist at Hilton in 2010, where they provided administrative support and ensured guest satisfaction. From 2014 to 2018, Ross pursued various miscellaneous activities such as learning German, being an au-pair, studying, and traveling. In 2018, Ross joined AXEL HOTELS and held multiple roles, including Front Desk Receptionist, Front Office Manager, and Executive Assistant to the General Manager. Ross managed work processes, guest accounting, and trained staff. In 2021, Ross worked as a Senior Customer Success Manager at numa (formerly COSI) and is currently serving as a Customer Care Team Lead at Taxfix.

Ross Ospina obtained a Bachelor's degree in International Business from IU International University of Applied Sciences in 2020. Additionally, they have obtained various certifications from LinkedIn, including Supply Chain and Operations Management Tips, Empathy for Customer Service Professionals, Leading with Emotional Intelligence, Project Management Simplified, and The Six Morning Habits of High Performers. The specific months of obtaining these certifications are not provided.