Verónica Lei has a diverse work experience with a background in various roles. In 2014, they started as a Receptionist & Tournant at Lamego Hotel & Life, where they handled front office tasks and customer services. Verónica then worked as an Interpreter-guide at Fundação Casa de Mateus before joining Pousada Barão de Forrester. At Pousada Barão de Forrester, Verónica served as a Receptionist & Night auditor and later as a Front Office Manager & Night auditor. Their responsibilities included front office tasks, customer services, HR management duties, event organization, and night audit.
In 2017, Verónica joined Beta-i | Building the Innovation Ecosystem as a Talent Specialist & Office Manager. Verónica managed employee personnel records, assisted in the development of HR policies, supported recruitment processes, and was responsible for onboarding and termination procedures. Verónica also managed work health and safety, monitored employee absences, and collaborated with payroll and finance departments. Verónica continued to excel in their role until 2021.
In 2021, they joined kencko as a People Associate, where they managed employee personnel records and addressed HR-related requests. Verónica also assisted in developing and implementing HR policies, handled onboarding and termination processes, managed work health and safety, and acted as a point of contact for employee perks. Verónica worked closely with payroll vendors and finance to process salaries and played a key role in managing employee relations and performance reviews.
Verónica Lei's most recent work experience is as a People Operations Specialist at tb.lx by Daimler Truck, where they started in 2023.
Verónica Lei's education history includes a Postgraduate (PG) in Tourism from Universidade do Porto, which was completed from 2012 to 2013. Prior to that, they obtained a BA in Modern Languages with a specialization in English and German from Universidade de Coimbra, where they studied from 2009 to 2012. Additionally, they received a certification in Gestão de Recursos Humanos from IPFEL in November 2020 and a certification in Direito do Trabalho Pós COVID-19 from Debates & Discursos, Lda in September 2020. Verónica also holds various online certifications obtained in April 2020, such as Developing Resourcefulness, Developing a Learning Mindset, Leading Virtual Meetings, Learning Zoom, Managing Stress for Positive Change, Preparing to Manage Human Resources, Productivity Tips: Finding Your Productive Mindset, Thriving @ Work: Leveraging the Connection between Well-Being and Productivity, Time Management: Working from Home, and Working Remotely. Moreover, they completed a SheCodes Coding Workshop in March 2020 and obtained a certification in Direct English from Direct English in December 2008.
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