The Operations Management team at tbi bank is responsible for overseeing and optimizing the bank's operational processes across various departments, ensuring efficiency and service quality. They manage infrastructure, collections, and customer support, while also overseeing treasury and card operations, ensuring alignment with the bank’s strategic goals. By implementing best practices and leveraging technology, this team plays a critical role in enhancing the customer experience and supporting the bank’s growth in the competitive fintech landscape.
Adrian Homeucă
Head Of Infrastructure And Ope...
Danai Palla
Customer Support Team Leader
Daniel Trifonov
Head Of Treasury And Financial...
Dimitar Markov
Head Of Business Collection An...
Dionysia Kantzari
Head Of Operations And Support
Kalin Sokolov
Head Of IT Service Desk Unit
Katerina Andreeva
Tech Finance & Supplier Manage...
Mihail Natev
Head Of Cards Operations
Sonya Sharkova
Senior Project Manager
Talanga Andrei
Business Banking Collection & ...
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