Nicole Baker

Nicole Baker is an experienced banking professional with a comprehensive background in deposit services and branch management. Currently serving as Deposit Services Manager at TBK Bank, SSB since November 2018, Nicole excels in compliance and operational integrity while mentoring a team of five. Previous roles include Document Fulfillment Site Manager at Bank of America, where oversight of internal operations and process improvement was key. Nicole has also managed dispute resolution at Ally Financial Inc., led branch consolidation efforts at Capital One, and provided exceptional customer service at Nevada State Bank and US Bank. With a degree from California State University-Sacramento, Nicole's career spans over two decades across various financial institutions, demonstrating strong leadership and operational skills.