Chinonye C.

Senior Business Analyst at TCE(TheChumEffect)

Chinonye C. has several years of business analysis experience, working for various companies. In 2013, they began their career at Mutual Benefits Assurance Plc as a Business Analyst, where they managed clients and their accounts, helped acquire new prospects, provided directions on prospects for products and services, and resolved business problems. In 2014, they joined Ensure Services as a Business Analyst Supervisor, where they partnered with customers to resolve issues through multiple channels such as emails, chats, and phones. In 2015, they were employed at ITIEBI Concept Oil & Gas LTD as a Business Analyst, where they were responsible for acquiring prospects, developing a strong customer relationship to generate high volume of conversions, and developing customized solutions within the Salesforce platform. Chinonye later joined Guavary Consulting Limited in 2016 as a Business Analyst & Customer Success Manager, where they worked until 2019. Chinonye'skey responsibilities included developing business strategies, analyzing business practices, and providing solutions to improve customer success and overall performance. In 2020, they became a Senior Business Analyst at TCE (TheChumEffect).

Chinonye C. obtained a Bachelor of Arts degree in Education from Imo State University in 2010. Chinonye is currently enrolled in a Post Graduate Program in Business Analysis at Purdue University, which is expected to end in 2022. Chinonye has several certifications in various areas such as Power BI, Tableau, Business Analytics with Excel, CBAP, Purdue University Business Analysis Master Class, Exin Agile Scrum Master, Certified e-Business Professional in CRM, Agile Business Analyst, Certified Customer Service Professional, Jira, and Master in Excel: Financial Planning and Analysis. The dates for obtaining some of the certifications are not provided.

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