Wali Shah

Wali Shah is an accomplished professional in customer success and account management, currently serving as Team Lead - Customer Success at TCP Software since November 2021, following roles as Strategic Customer Success Manager, Customer Success Manager, and Retention Specialist within the same organization. Prior experience includes working as an Account Executive at KeepTruckin from December 2019 to November 2021 and as Customer Support Team Lead at Mindbridge Private Limited from November 2017 to November 2019. Wali Shah has a proven track record in enhancing customer relationships and driving retention through strategic initiatives.