Yogesh Panchal has extensive experience in technical support and software QA in the telecom industry. Yogesh has worked in companies like TCS Canada, Fonolo, Primus.ca, Matrix Comsec, and Infinium India Limited. Yogesh has a B.E. degree in Electronics and Communication from Sardar Patel University. Yogesh's roles have included Technical Support Specialist, Voice Integration Specialist, Team Leader in Software QA, and Sr. Engineer. Yogesh has experience in troubleshooting SIP connectivity, VoIP systems, and providing technical support for various telecom products like VoIP Gateways and EPABX systems. Yogesh is skilled in monitoring, troubleshooting, and providing prompt resolution to customer issues.
May, 2023 - present
February, 2019
Technical Support Specialist Tier 2 at Vyond
Technical Support Specialist Tier 2 / QA at TMS
Technical Support Specialist Tier 2 at Snap One
Technical Support Specialist Tier 2 at Watch Communications
Technical Support Specialist Tier 2 at Cloud5 Communications