Kalyan Kumar

Kalyan Kumar is a seasoned professional with over a decade of experience in operations and customer care. Currently serving as a Senior Operations Executive at TCS iON since November 2011, Kalyan Kumar focuses on understanding project requirements and engaging key stakeholders. Prior experience includes a role as Assistant Process Coordinator at Zodiac Express Pvt. Ltd., where responsibilities involved managing the process flow for TATA Docomo and Uninor customer account forms across West Bengal, and as a Customer Care Executive at IBM Global Process Services, delivering quality service for Bharti Airtel's customers. Kalyan Kumar holds multiple degrees from Indira Gandhi National Open University, including a Bachelor of Arts in Liberal Arts and Sciences and a Bachelor of Arts in English Language and Literature. Early education was completed at Sree Ayyappa Public School and Modern Public School.