TCS iON
Kalyan Kumar is a seasoned professional with over a decade of experience in operations and customer care. Currently serving as a Senior Operations Executive at TCS iON since November 2011, Kalyan Kumar focuses on understanding project requirements and engaging key stakeholders. Prior experience includes a role as Assistant Process Coordinator at Zodiac Express Pvt. Ltd., where responsibilities involved managing the process flow for TATA Docomo and Uninor customer account forms across West Bengal, and as a Customer Care Executive at IBM Global Process Services, delivering quality service for Bharti Airtel's customers. Kalyan Kumar holds multiple degrees from Indira Gandhi National Open University, including a Bachelor of Arts in Liberal Arts and Sciences and a Bachelor of Arts in English Language and Literature. Early education was completed at Sree Ayyappa Public School and Modern Public School.
TCS iON
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TCS iON is a strategic business unit of Tata Consultancy Services (TCS). TCS iON is focused on empowering people and organizations with tech-led education to transform themselves for the new world. It uses uniquely built ‘Phygital’ platforms that overlay digital technologies over physical assets. For recruitment boards, corporate entities, and education institutions, TCS iON offers a range of interventions that reimagine and transform all the key processes. For individual learners, it offers a plethora of multi-modal learning courses imparting a varied range of skills and proficiencies. With all this, TCS iON serves every stakeholder in the education domain: school students, schools, education boards, youth, colleges, universities, skilling institutes, working professionals, corporate entities and recruiting organizations.