Alexander Engwerda is currently a Global Service Delivery Manager at Tata Consultancy Services, where they lead a team of 100 across multiple delivery centers supporting a global manufacturing client. They previously held various roles at TCS, including IT Service Delivery Manager for manufacturing and life sciences clients, technical lead, and service desk analyst. Alexander earned a Bachelor's degree in Communication & Multimedia Design and a Master's degree in Media Innovation from institutions in the Netherlands. Their extensive experience includes managing operations and ensuring high customer satisfaction in IT service delivery.
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