• TCS

Chinkal kaur

Process Associate

Chinkal Kaur has a solid background in customer service and support, with experience at prominent companies such as TaskUs and Tata Consultancy Services. From September 2022 to July 2024, Chinkal Kaur worked as a Customer Care Executive at TaskUs, addressing various customer inquiries related to payment issues, AML, KYC, and account takeovers, while contributing to high customer satisfaction. Currently, as a Process Associate at Tata Consultancy Services since September 2024, Chinkal Kaur supports Business Online banking customers through multiple communication channels, resolving transaction-related issues. Additionally, a foundational role as an IT Service Desk Associate involved providing technical support to global users. Chinkal Kaur began a career in customer service at Teleperformance as a Customer Service Representative and holds a diploma in Aviation, Hospitality, Travel Tourism, and Customer Care Executive from AKSA Institute, as well as a B.Com in Sales and Advertising from DAVV College.

Location

Indore, India

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