Dhanush M is currently a Genesys Lead Developer at Tata Consultancy Services, where they focus on IVR development and integration. With extensive experience in Cisco Contact Centre Technology, Dhanush has previously held roles including Network Lead at Tech Mahindra and Specialist in IT Contact Centre Services at Cognizant. Dhanush earned a Bachelor of Engineering in Electrical, Electronics, and Communications Engineering from Sri Eshwar College of Engineering in 2017.
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