Eric Simelaro is a seasoned technical support consultant with extensive experience in technology delivery and telecommunications management. Currently employed at Tata Consultancy Services since October 2025, Eric previously held the position of Senior Technology Delivery Analyst at Independence Blue Cross from January 2013 to October 2025, acting as a key resource for high-level problem escalations. Prior roles include Telecommunications Management and Desktop Support Technician at The American College of Financial Services, where support was provided to local and remote employees, and Support Consultant at TEKsystems, focusing on project resolution for XL Insurance Inc. and daily operations at various Aetna offices as a Network Consultant. Eric's educational background includes training in Cisco Communication Management and Windows XP Professional Support, along with coursework in Computer Science at Tarrant County College.
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