Gavin Colella is a seasoned professional with extensive experience in Salesforce as a Senior Salesforce Business Analyst at Tata Consultancy Services since November 2016. Prior roles include Freelance Salesforce Consultant/BA at Yorkshire Water and various positions at Auto Trader UK, where responsibilities ranged from Customer Experience Delivery Manager to Product Manager and Sales Systems Development Manager. Gavin's expertise includes requirements gathering, process reengineering, and managing business change across Salesforce implementations. With a strong track record of collaborating with stakeholders and third parties, Gavin has effectively driven Salesforce-related transformations and continuous improvement initiatives throughout diverse sectors.
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