James Holling is an IT Service Delivery Leader for the Americas, specializing in global business transformation and growth. With over 20 years of experience in large, complex account environments, they have a proven track record of fostering diverse IT service delivery teams and driving continuous service improvement. Currently, at Tata Consultancy Services since 2019, James leads a global team, delivering enhanced support services while maintaining a strong customer service focus. Previously, they held leadership roles at PwC, where they managed significant IT operations across multiple locations and contributed to strategic planning and organizational efficiencies. James holds a BS in Management from Seton Hall University.
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