Kareem Ibrahim

Kareem Ibrahim is a seasoned professional with extensive experience in ServiceNow and IT service management, currently serving as the ServiceNow Practice Lead at Tata Consultancy Services since September 2025. Prior to this role, Kareem worked at GEODIS as a ServiceNow Platform Owner and Release Manager, overseeing the governance and strategy of the ServiceNow platform and ensuring its alignment with business objectives. Additional experience includes roles such as ITSM Solution Manager at GEODIS, where responsibilities encompassed end-to-end solution management and project oversight for new implementations. Kareem's career also includes positions as a Project Manager/Scrum Master at Gfi Informatique and various consultancy roles, emphasizing expertise in UI/UX development, multimedia design, and project management. Kareem holds multiple degrees, including a Master’s in Management of Technology and Innovation from Technological University Dublin.