Kunal Ash

Kunal Ash is currently pursuing a Master of Business Administration in Operations Management at SVKM's Narsee Monjee Institute of Management Studies, alongside ongoing studies for a BCA (Hons) in Computer Science at the International Institute of Management and Technology, Kolkata. Kunal has extensive experience in customer experience management, having served as Cluster Head at Tata Consultancy Services and previously held various roles at Firstsource Solutions Limited, including Team Leader where they managed a mortgage process and a team of 20. Kunal's background spans multiple sectors, including Utilities and BFSI, emphasizing people management, performance evaluations, and operational efficiency.