Nilak Manna possesses a diverse background in the banking and consultancy sectors, beginning a career at ICICI Bank as a Customer Service Officer from October 2011 to January 2013. Following this role, Nilak served as a Customer Care Manager at Kotak Mahindra Bank from April 2013 to February 2014. Later, Nilak joined Tata Consultancy Services, where responsibilities included serving as Business Process Lead, Quality Analyst, and Assistant Manager from September 2020 to July 2021. This extensive experience highlights Nilak's expertise in customer service and business process management.
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