Shivanesh Arun began a professional career in February 2019 as a Trainee at Excelencia, where skills in SQL and Python were applied to enhance data accessibility and create interactive Power BI dashboards. In June 2019, Shivanesh joined Freshworks as a Data Analyst, focusing on Billings & Collections Analytics by developing a system to monitor invoices and accounts receivable, and collaborated with the Lighthouse team on IT Operations Analytics to improve SLA accuracy and operational efficiency. Currently, Shivanesh serves as an IT Analyst at Tata Consultancy Services since February 2025. Shivanesh holds a Bachelor of Engineering in Computer Science from Coimbatore Institute of Technology, completed in 2018.
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