Vishal Malik is a Business Process Lead with over 17 years of experience in business operations, transitions, and people management. Known for streamlining processes and optimizing team performance, Vishal has successfully managed diverse teams while exceeding service and revenue goals. Their career includes roles at Hutchison 3 Global Services, Prudential Process Management Services, and Capita India, where they demonstrated expertise in customer service, process migration, and compliance. Currently, Vishal manages a team at Tata Consultancy Services, focusing on claims handling and policy servicing. Vishal holds a Bachelor of Commerce degree from Tolani College of Commerce.
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