Carla de Sousa

Carla De Sousa is a seasoned professional with extensive experience in management and employee engagement within the TD Bank Group. Since May 2024, Carla has served as a Manager at TD, complementing a long-standing role as Manager of Employee Experience at TD Wealth since November 2015. Previous positions include Manager of Colleague Experience at TD Securities and Business Development Manager at TD Asset Management, where strategic support was provided to enhance the client experience among financial planners. Carla's career began at TD Canada Trust as a Customer Service Representative, and early experience involved event planning and communication strategies at TD Waterhouse, where significant contributions were made to employee engagement and training initiatives. Carla holds a Bachelor of Commerce degree in Finance and Economics from the University of Toronto.