Dave Cesaretti

Dave Cesaretti is a seasoned professional with extensive experience in leadership roles within the financial services and retail sectors. Currently serving as Senior Group Manager for US Contact Center Colleague Readiness at TD, Dave leads a team focused on equipping new hires and existing team members with essential tools and training. Previously at TD, Dave excelled as Senior Group Manager for US Contact Center Digital Customer Support, where performance improvements resulted in significant service level acceleration. With a background in managing large teams and driving retail growth at TD, including exceptional achievements in deposit and lending growth, and a robust history at Bose Corporation overseeing multiple retail locations, Dave combines a comprehensive skill set in management, operations, and customer service. Education includes attendance at the Consumer Bankers Association Executive Banking School and pursuit of a Bachelor of Science Degree in Business Administration and Management.