Marisol Medina

Senior Customer Care Leader, Contact Center Executive at TD Bank Group

Marisol Medina, MBA, currently serves as Vice President and Senior Group Manager for Small Business Banking and Merchant Services at TD since January 2016, with previous roles including Vice President Contact Center and Interim Contact Center Manager. In addition, Marisol holds adjunct professor positions at Drexel University's LeBow College of Business and Esperanza Inc., teaching business and accounting majors. Prior experience includes being a Vice President Branch Manager at PNC, where responsibilities encompassed managing significant client relationships and branch operations. Academic qualifications include a Doctorate in Business Administration from Wilmington University, an Executive Leadership Certificate from the University of Toronto, and an MBA from Eastern University, among other credentials in banking and business administration.

Location

Philadelphia, United States

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