Benjamin Simba

Benjamin Simba is a Business Insights Analyst I at TD Insurance, where responsibilities include delivering data-driven insights for operational risk management. With a strong background in underwriting and bilingual customer service, Benjamin has consistently surpassed performance targets and provided training for new hires. Prior experience includes roles as a bilingual case manager at Blue Ocean Contact Centers and a sanitation service technician at Chandler, focusing on technical reporting and equipment maintenance. Benjamin holds an MBA in Business Analytics Leadership from the University of Fredericton, a Chartered Insurance Professional designation from the Insurance Institute of Canada, and a Bachelor's degree in Mechanical Engineering from the Pedagogical Technical Institute of Kinshasa.