Jan Hapanowicz

Jan Hapanowicz is a Senior Manager in Residential Claims Services at TD Insurance, leading teams across eastern Canada and focusing on operational results and professional development. Previously, Jan served as Group Manager for Residential Claims in Montreal and held various managerial roles at Aviva Canada and RBC Insurance, specializing in automobile and home insurance claims management, service quality, and workforce efficiency. Jan's extensive experience in coaching, operational leadership, and strategic collaboration enhances customer service within the insurance industry. Education was completed at Georges P. Vanier, from 1990 to 1995.