Sam Donnelly

Sam Donnelly is a highly experienced professional with a strong background in customer experience and strategic growth within the insurance sector. Currently serving as Senior Manager of Customer Experience & Insights and Product Owner at TD Insurance since January 2007, Sam has led cross-functional Agile teams to drive customer acquisition and profitability-focused marketing efforts. Previous roles include Manager of Growth Strategy, where strategic priority segments were established, and Manager of Sales Strategy, providing insights to enhance acquisition and retention. Earlier career experience includes a managerial role at Aditya Birla Minacs Worldwide Ltd., overseeing team performance and coaching. Sam holds a Bachelor of Science in Chemistry and Environmental Science from Saint Mary's University, obtained in 2014.