Themba M.

Themba M. currently serves as the Manager of Strategic Initiatives at TD Insurance, providing strategic support to senior leaders and driving impactful initiatives to enhance sales and shareholder value. With a prior role as Senior Analyst, Themba was instrumental in overseeing special initiatives, regulatory reporting, and the management of risk-related projects for a large insurance workforce. Their extensive experience at TD includes managing the Client Experience Index as a Senior Business Analyst and contributions as a Senior Underwriter and Licensed Insurance Agent. Themba also co-founded Jozi Entertainment, a streaming platform for African music, and has held leadership positions in Toastmasters International. Previous roles at Virgin Media and MemberWorks Canada Corporation reflect a strong background in customer service, operations management, and team leadership across various sectors.