Andy Ong is a Business Intelligence Manager with over 20 years of experience in the High-Tech and BPO sectors, specializing in data and analytics solutions that enhance strategic decision-making and operational efficiency. Previously, they held roles as a Senior Metrics & Reporting Analyst and Business Analytics Manager, leading cross-functional teams and implementing advanced analytics strategies. Andy started their career as a Junior System Engineer and has worked at esteemed companies like Dell, Atmel Corporation, and Teleperformance Malaysia. They currently oversee business intelligence initiatives at TDCX while continuing to mentor a team of business analysts. Andy holds a Bachelor of Commerce from Deakin University.
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