Laura Diaz

Laura Diaz is currently the Quality and Training Manager at TDCX, where they lead the Training and Quality departments, optimizing performance standards and ensuring alignment with business goals. Previously, they served as a Quality Manager at Webhelp and held various roles in customer service and marketing in organizations like Costa Coffee and AREZZO. With a solid educational background in Graphic Design and Illustration, Laura combines creative skills with a focus on enhancing customer experiences and driving team development. Their approach centers on creating a supportive work environment that fosters growth and excellence.