Lausson Antonacci is an Operations Manager at TDCX, specializing in efficiency and process improvement with a Six Sigma Yellow Belt certification. Currently based in São Paulo, Lausson is committed to expanding Brazil's customer engagement services on a global scale. Prior to this role, Lausson served as an Operations Supervisor at Teleperformance, where they supervised teams and implemented strategies to enhance service delivery. With a background in law and a focus on technology and business, Lausson is pursuing a degree in Business/Commerce at Universidade Anhanguera São Paulo.
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