Pia C. is a Workforce Management Expert at TDCX, a position they have held since 2025. Previously, Pia served as a WFM Supervisor and Scheduling Analyst at Teleperformance from 2020 to 2021, where they focused on planning schedules and capacity management. Additionally, Pia worked as a Global Resource Planner at Sitel Group from 2021 to 2025. They are currently pursuing education at the Polytechnic University of the Philippines.
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