リシ シャルマ is currently a Team Leader at TDCX, where they manage contact center operations and ensure that key performance indicators are met. They have a Bachelor of Commerce from Delhi University and are certified in advanced Japanese language proficiency (JLPT N1 and BJT N2). Previously, 리シ held roles at Genpact, Majorel Malaysia, and Honda, where they gained expertise in customer relationship management and technical support. Their commitment to operational excellence is underpinned by their strong analytical skills and collaborative approach.
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