Ron Gilo is a Senior Client Services Director at TDCX, where they lead initiatives in customer experience performance. Previously, Ron served as an Associate Director and Site Leader at Concentrix from 2018 to 2021, along with their roles as Global Client Services Director II and Operations Director II at TDCX. Ron's career began at eTelecare Global Solutions, where they held various training positions from 2005 to 2009, and continued with Stream Global Services as a Site Training Manager from 2009 to 2011.
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